Owner/Founder
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Post by Teg on Oct 13, 2015 23:17:35 GMT -5
So, on any forum, it seems that staff have some issues communicating when it comes to certain things. What are somethings that you and your staff have had communication issues with? What are the steps you've taken to resolve them?
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Post by Deleted on Oct 14, 2015 8:28:42 GMT -5
When a mod whet over-crazy and a mod made a bunch of boards that we didn't need, I deleted them and tried pming her
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Post by AllenaFaith on Oct 23, 2015 15:22:15 GMT -5
We've had communication issues with attitude problems. It's hard to bring it up and get the person to actually realize that they have an attitude and then get them to stop.
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*sighs*
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Post by Thomasss on Oct 28, 2015 14:06:26 GMT -5
Oh heavens, there was once this one time where we were dealing with a user accusing someone of sexual harassment, and myself and another moderator were dealing with it, and then my other admin and a few other mods were ALSO dealing with it, so they ended up getting 2 PM's, luckily both being rather similar, asking for evidence. I think that's the only major thing, for the most part we have our teams pretty much "delegated" for certain things, so if something happened like the sexual harassment issue, it'd go to an assigned mod and admin duo to figure out instead of having an admin/mod duo just pick it up, ya know? Basically, each team knows what they are doing, and we let them do it. If anything important comes up we're a text away.  |
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